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Delivery & Shipping


Fully insured, tracked, secure, express delivery globally at no extra cost


We understand the importance of watches to their new owners, they should be treated with care whilst ensuring the safe and secure passage of watches to you, is of paramount importance to us.

To ensure safe delivery of all our watches, we use Parcel Pro Select, a subsidiary of UPS Capital created purely for the high end watch and jewellery market. Through Parcel Pro we are able to offer one of the most secure delivery systems on the market, providing fully insured, tracked, secure, express delivery globally.

We are able to achieve:

  • Next day delivery to arrive before 10am throughout the UK
  • Next day delivery to most of Europe up to 2 day express
  • Express delivery to the rest of the world

Providing the very highest levels of service is always our aim and as such all our watches include delivery at no extra cost.

We package all watches to the very highest of standards to ensure safe delivery and have worked very hard on developing the best system for packaging.

Sustainability is very important to us and as such we have worked hard to ensure that whilst our packaging is as environmentally conscious as possible, sourcing biodegradable materials and packaging made from recycled materials and is recyclable. For full details, please see our sustainability section, or click here.

If you have any further queries or would like further details on our secure delivery, please feel free to get in contact and send us a message to: team@obwcollection.com

Collection

Naturally, you are most welcome to collect your watch in person should you wish to. Please contact us to make an appointment and we will be happy to host you at our offices.

Superyacht Delivery

We understand that many of our collectors lead busy, often international lives and it is important that we are able to meet those demands to facilitate the best service possible to you. We are therefore proud to be able to offer express, secure, fully insured delivery to yachts in all major global ports. Naturally all deliveries are packaged to the same standards of quality and sustainability as our standard deliveries.

If you have any questions, or are considering superyacht delivery, please feel free to get in touch and send us a message to: team@obwcollection.com

Special Delivery Requests

Care and service are at the centre of what we do. If you have any specific delivery needs, please feel free to get in contact and we will be happy to work with you to facilitate your needs. Perhaps you would like hand delivery of a special watch to your destination of choice; to your board room or offices to meet your busy work schedule, or delivery to your hotel room for your holiday. Whatever you might require, we will be happy to work with you to try and best fulfill your needs.

A service tailored around you.

Our customers and collectors come from all over the World and from a variety of different backgrounds. We want to break down the rigidity that can sometimes come with online purchases and provide the flexibility and level of service of the World’s finest traditional boutiques. We understand that you may have preferred methods of payment and want to be as amenable as we can, providing you with a service that is tailored to your needs. We are therefore proud to accept a variety of payment methods when purchasing watches.


Should you wish to split payment across several payment methods then we are happy to help facilitate this for you.


We understand that in dealing with watches of such value, it can sometimes take a little time to arrange your payment sources, especially in the case of those with international accounts. Should you wish to reserve a watch whilst you arrange full payment, we are able to do so via a deposit of typically 10%.


We can accept all manor of credit or debit cards including Amex/Visa/Mastercard/Maestro directly via our website, via payment link, in person or over the phone.

Bank transfer via BACs, CHAPs or international bank transfer are also welcomed.

For international bank transfers, if you are concerned about the costs of currency conversion etc, then please feel free to get in touch and we can help you to achieve payment in the most cost effective, quick and easy manor. We can recommend several companies who specialise in managing international payments, and we would be happy to introduce you and help to make the process as easy for you as possible.

Apple Pay, Amazon Pay and Paypal are accepted also.


For international bank transfers, if you are concerned about the costs of currency conversion etc, then please feel free to get in touch and we can help you to achieve payment in the most cost effective, quick and easy manor. We can recommend several companies who specialise in managing international payments, and we would be happy to introduce you and help to make the process as easy for you as possible.


Apple Pay, Amazon Pay and Paypal are accepted also.


If your preferred payment method/s are not listed here, then please do get in touch, as mentioned we aim to provide the most tailored service possible and will therefore aim to be as accommodating as possible.


In all cases, the prices are in British Sterling and the amount received must equal that of the price agreed or advertised.


For full details of our payment methods, please see our full terms and conditions. If you have any further questions, or would like any further information please send us an email to team@obwcollection.com